We ship everywhere internationally via Canada Post, with a flat standard shipping rate according to your merchandise total before taxes and after discounts. Keep in mind, we're still a small company, so you will have to cover all customs, import and duties fees. Sorry friends!  

All orders are processed and shipped within 3-5 business days. You will receive an email confirmation when it has been processed, and another email when it has been shipped. If you have not received a confirmation email within 5 business days of your order, please contact us at inquiries@aeio-u.com.

*The shipping times are estimations and may vary significantly depending on where you are. 

A tracking number will be provided only when possible. We do not hold responsibility for delayed deliveries, and lost or stolen packages. 

Please Note:
Do not select "Pick Up Option - Vancouver" for shipping if your order requires shipping. To avoid delays, please ensure you select "Standard Shipping."

Free International Shipping 
We offer free international shipping for all orders over $200 CAD, before tax and after all discounts. This is applied automatically at check out. It cannot be applied to previous purchases and can only be used in combination with one other offer or promo code on the same items. Not redeemable for cash or credit in any way. Other restrictions may apply. 

Important Information
We are unable to deliver to post office boxes. 
Extra time will be required for delivery to rural addresses.

Metro Vancouver Residents
If you live in the Metro Vancouver area and would like to pick up your order instead of having it shipped, visit our Pick Up Info page for more details.